Can You Cancel a Flight with Allegiant?
A Complete Guide to Allegiant Air’s Cancellation Policies, Fees, and Refunds
Booking air travel always comes with some uncertainty. Whether your plans change due to an emergency, a schedule conflict, or a simple change of heart, it’s essential to know where you stand with your airline when it comes to cancellations. If you’ve booked a flight with Allegiant Air and are now wondering, “Can I cancel a flight with Allegiant?”, the answer is yes—but it comes with some conditions.
Allegiant Air is a popular ultra-low-cost carrier based in the United States. The airline keeps base ticket prices low by charging extra for things like seat selection, carry-ons, and yes—flexibility. While Allegiant does allow cancellations, the policies are more restrictive than those of traditional carriers.
This guide walks you through everything you need to know about canceling a flight with Allegiant Air, including how to cancel, when you’re eligible for a refund, how much it might cost, and your best options if you need to change your plans.
Can You Cancel a Flight with Allegiant?
Yes, Allegiant allows passengers to cancel flights—either online or through customer service. However, whether you receive a refund, a credit, or nothing at all depends on several factors, including:
- The type of ticket you purchased
- Whether you bought trip protection or Flex fare
- How close to departure you’re canceling
- If your flight was canceled or changed by Allegiant
Let’s break these down.
Allegiant’s Fare Options: The Key to Flexibility
Allegiant keeps its fares simple, but it does offer a few different options that directly affect your ability to cancel or reschedule.
Standard Fare (Bare Bones)
- Lowest-priced ticket
- Non-refundable by default
- Changes or cancellations are subject to fees and restrictions
Trip Flex (Flexible Ticket Add-On)
- Optional add-on during booking
- Allows one free change or cancellation up to 1 hour before departure
- Provides credit for canceled flight with no change fees
Trip Flex is not included automatically—you must purchase it during booking.
Allegiant’s 24-Hour Cancellation Policy
If you booked your flight directly through Allegiant and your departure is more than 7 days away, you’re covered by the 24-hour cancellation policy.
How It Works:
- Cancel within 24 hours of booking
- Receive a full refund to your original payment method
- Applies to all fare types, including standard fares
This policy exists under U.S. Department of Transportation (DOT) guidelines and gives all travelers a risk-free window after booking.
How to Cancel a Flight with Allegiant
Allegiant allows you to cancel your flight in a few simple steps:
Online (Recommended)
- Visit the Allegiant website
- Go to “Manage Travel”
- Enter your confirmation number and last name
- Select the flight you wish to cancel
- Follow prompts to cancel and confirm
If eligible, the site will show you refund or credit details.
Allegiant App
- Offers cancellation and rebooking options
- Works the same way as the website
Customer Service
Call Allegiant’s customer support at 1-702-505-8888 if:
- You booked through a third-party
- You need help with a voucher or Trip Flex
- You encounter technical issues online
What Happens After You Cancel?
A. With Trip Flex:
- No cancellation fee
- You’ll receive a credit voucher for the full value of your trip (minus Trip Flex fee)
- Credit is valid for 2 years from the original booking date
B. Without Trip Flex:
- Cancellation fee of $75 per passenger, per segment
- Remaining balance (if any) is issued as a non-refundable credit voucher
- Must cancel at least 7 days before departure
C. If You Miss the Flight:
- No refund or credit issued
- Considered a “no-show”
Refunds: Can You Get Your Money Back?
Allegiant’s cancellation policy is primarily based on issuing travel credits rather than cash refunds. However, there are specific scenarios where a cash refund is possible:
Eligible for Full Refund:
- Canceled within 24 hours of booking (and flight is at least 7 days away)
- Flight was canceled or significantly changed by Allegiant
- Death of a passenger or immediate family member (requires documentation)
- Military deployment (with proof)
If your situation falls outside these criteria, you’ll likely receive a voucher, not a refund.
Using Travel Credits
If you cancel your flight and receive a credit voucher, here’s what to know:
- Credits are stored in your Allegiant account
- Valid for 24 months from the original booking date, not cancellation date
- Can only be used by the original traveler
- Must be used for Allegiant flights or services (not partner products)
Important: You cannot transfer or cash out a credit. Be sure to use it before it expires.
Special Circumstances and Exceptions
A. Allegiant Canceled the Flight
If Allegiant cancels your flight due to:
- Weather
- Mechanical issues
- Staff shortages
- Route suspension
Then you have two choices:
- Full refund to your original payment method
- Credit voucher for future travel
Allegiant will usually contact you via email and offer rebooking options or cancellation.
B. Medical Emergency or Death
If a passenger or immediate family member experiences:
- Hospitalization
- Death
- Serious illness
You may be eligible for a refund or waived cancellation fee, but you’ll need to:
- Call customer service
- Provide documentation (doctor’s note, death certificate)
Allegiant reviews these on a case-by-case basis.
Can You Change Your Flight Instead of Canceling?
Yes, Allegiant allows flight changes—and if you have Trip Flex, you can do it without paying a fee (once). Here’s how:
With Trip Flex:
- Change your flight once up to 1 hour before departure
- No fee, only pay fare difference
Without Trip Flex:
- $75 per person, per segment change fee
- Must change at least 7 days prior
- Subject to availability
Cancellations with Third-Party Bookings
If you booked Allegiant through:
- Expedia
- Priceline
- Google Flights
- A travel agent
You must contact the third party directly to cancel or change your flight. Their refund and change rules may differ and may include additional service fees.
Tip: Always book directly through Allegiant for easier management and better access to Trip Flex.
Travel Insurance
If you didn’t buy Trip Flex, travel insurance may help you recover your money in certain situations:
Covered reasons may include:
- Illness
- Injury
- Jury duty
- Natural disaster
- Job loss
Check your policy terms and file a claim with supporting documentation. Allegiant offers optional travel insurance at checkout, but third-party insurers may provide more comprehensive coverage.
Key Tips to Avoid Losing Money
- Buy Trip Flex if your plans might change
- Cancel ASAP—last-minute cancellations are more expensive
- Cancel online to avoid long wait times
- Use your credit before it expires
- Always double-check passenger names and dates during booking
- Avoid no-shows—they’re ineligible for any refunds or credits
Frequently Asked Questions (FAQs)
Q1: Can I cancel my Allegiant flight at the airport?
Yes, but it’s more efficient to cancel online or via the app. Airport agents may not have the same flexibility as customer service.
Q2: Can I transfer my credit voucher to someone else?
No. Credit vouchers are non-transferable and can only be used by the original passenger.
Q3: What happens if I cancel a Trip Flex booking?
You get a full credit voucher, valid for 2 years, and no cancellation fee applies.
Q4: Is the Trip Flex fee refundable?
No, the Trip Flex fee itself is non-refundable, even if you cancel within 24 hours.
Q5: Can I get a refund if I tested positive for COVID-19?
You may be eligible for a refund or credit if you provide medical documentation. Contact Allegiant for specific instructions.
Conclusion
So, can you cancel a flight with Allegiant? Absolutely—but how much flexibility and refund eligibility you have depends heavily on the ticket type, timing, and whether you opted for Trip Flex.
Allegiant, as an ultra-low-cost carrier, keeps its fares affordable by limiting flexibility. However, smart planning—like using the 24-hour rule or adding Trip Flex—can protect you from losing your entire fare. And in cases where the airline cancels your flight, you’re fully covered by their refund policy.
In the end, knowing the fine print before you click “Book Now” can save you time, stress, and money. So if you think there’s a chance your plans may change, consider your options carefully—and take advantage of the tools Allegiant offers to stay flexible.
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