When planning air travel, one of the most important steps is entering your personal information correctly during the booking process. Allegiant Air, a low-cost carrier based in the United States, understands that errors can sometimes happen when customers input their names on tickets. To accommodate such situations, Allegiant Air has a name correction policy that outlines how passengers can correct misspelled names on their reservations.
This guide provides detailed insight into Allegiant Air’s name correction policy. It includes the rules, limitations, procedures, and what travelers should expect when requesting a name change or correction.
Why Accurate Name Entry Matters
The Transportation Security Administration requires that the name on an airline ticket matches the government-issued ID of the traveler. Any mismatch, even a single letter or missing middle name, can lead to complications at the airport. You may be denied boarding or subjected to additional screening.
Allegiant Air recognizes the need to correct genuine mistakes and offers a process to make minor name corrections. However, it does not support full name changes or transferring tickets to another person.
Key Principles of Allegiant Air Name Correction Policy
The main goal of Allegiant Air’s name correction policy is to allow passengers to fix simple and honest errors made during booking. This policy does not permit:
- Changing the name to a completely different person
- Transferring the ticket to someone else
- Modifying names on group reservations in bulk
Here are the key components of the name correction rules:
- Only Minor Corrections Allowed
Allegiant Air permits changes that involve correcting typos or spelling errors. For instance, correcting a name from Jonh to John or removing an extra character is acceptable. - No Full Name Changes
If your legal name has changed due to marriage or other reasons, you will need to provide legal documents supporting the change. - One-Time Correction Policy
In many cases, Allegiant only allows one name correction per booking. Once a correction is made, further changes are usually restricted. - Non-Transferable Tickets
Allegiant Air tickets are non-transferable. If the traveler cannot fly, the airline will not allow the ticket to be used by someone else, even with a name change request.
Steps to Correct a Misspelled Name on Allegiant Air Ticket
If you realize there is an error in your name after booking with Allegiant, it is important to act quickly. Follow these steps to correct it:
Step 1: Review Your Booking Immediately
Once your booking is confirmed, carefully check the confirmation email or itinerary. Look for any spelling issues, missing letters, or misplaced characters in your name.
Step 2: Call Allegiant Customer Service
Reach out to Allegiant Air customer support as soon as possible. You can contact their reservations department directly. Clearly explain the nature of the error and provide your confirmation number.
Step 3: Submit Name Correction Request
In some cases, Allegiant might ask you to submit your correction request in writing. Be sure to include the following:
- Booking confirmation number
- Your full correct name
- The incorrect name as shown on the ticket
- Government-issued ID proof (if required)
Step 4: Pay Any Applicable Fees
While Allegiant does allow minor name corrections, there may be a small service fee depending on the type of correction. Some corrections may be processed without a charge, especially if reported early.
Step 5: Receive Updated Confirmation
Once the name is corrected, Allegiant will send you an updated itinerary or confirmation reflecting the changes. Keep this copy for your records.
Types of Name Errors That Can Be Corrected
Here are examples of acceptable corrections under Allegiant Air’s policy:
- Typographical errors such as Sarahh instead of Sarah
- Swapping two letters accidentally typed in reverse
- Missing middle name or initial
- Wrong honorific such as Mr instead of Ms
In general, if the name on the ticket clearly refers to the same individual and only contains a small error, it is likely that Allegiant will correct it.
Name Change vs Name Correction
It is important to understand the difference between a name correction and a name change:
- Name Correction refers to fixing minor errors in the same passenger’s name.
- Name Change involves replacing one traveler’s name with a completely different person’s name, which is not allowed on Allegiant.
Allegiant Air’s policy strictly forbids changing ownership of a ticket. Travelers attempting to transfer a ticket will need to cancel the original booking, incur any cancellation fees, and rebook under the correct name.
What to Do if Your Legal Name Has Changed
If your name has changed recently due to marriage, divorce, or a legal court order, and your reservation is under your old name, you will need to contact Allegiant Air customer support. They may require documents such as:
- Marriage certificate
- Court order
- Updated government-issued ID
Depending on the situation, Allegiant may allow the correction without charge if documentation proves that the change was legal and recent.
Avoiding Name Errors When Booking
To minimize the chances of making mistakes, follow these best practices when booking your Allegiant Air ticket:
- Double-check all details before submitting your booking
- Use your full name as shown on your ID or passport
- Avoid using nicknames or short forms
- Ensure your travel companion’s names are also correct
Taking a few extra minutes to verify names during the booking process can help avoid unnecessary stress and additional fees.
Possible Fees for Name Correction
While Allegiant tries to be accommodating, corrections made after the 24-hour window may be subject to service fees. These charges can vary based on:
- The nature of the correction
- How close the correction is to the departure date
- Whether the correction is requested online or over the phone
Some corrections reported within 24 hours of booking may be processed at no cost. Beyond that, Allegiant reserves the right to charge administrative fees.
Can You Correct a Name at the Airport?
It is not advisable to wait until you arrive at the airport to correct a name. Allegiant recommends making all necessary corrections well before the travel date. Airport staff may not be able to make name changes, and doing so may result in denied boarding.
Name Correction for Group Bookings
If you booked through a group or a third-party travel agency, your name correction request must go through the agency. Allegiant Air is not responsible for changes made through external travel providers.
Conclusion
Allegiant Air’s name correction policy is designed to help passengers fix honest booking errors without much hassle. However, the airline maintains a strict policy against full name changes or transferring tickets. For this reason, it is critical to be vigilant when entering your name during the booking process.
If you do notice a mistake, contact Allegiant customer service immediately. They will guide you through the correction process, inform you about any documentation required, and let you know if a fee applies. Timely action can save you money, stress, and ensure you are allowed to board without issues.
Always remember, an accurate name on your ticket is as important as having the correct date and destination. Following the airline’s guidelines helps ensure a smooth and worry-free journey.
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