Is there a fee to update the passenger name on Avelo Airlines?

Avelo Airlines name update and correction policy

Air travel is all about precision. From flight schedules to baggage weight limits, everything must be accurate to ensure a smooth journey. Among the many details passengers must get right, the name on the airline ticket is one of the most important. If your name on a ticket does not match your identification, you might not be allowed to board. For travelers flying with Avelo Airlines, this issue can lead to confusion, especially when trying to figure out whether a name can be changed or corrected — and more importantly, whether there is a fee involved.

This article will take a deep dive into the name update and correction policy for Avelo Airlines. We will cover the types of name updates Avelo allows, when fees apply, what the process looks like, and the differences between corrections and changes. By the end of this guide, you will have a clear understanding of whether or not you will need to pay a fee to update the passenger name on an Avelo Airlines ticket.

Why the Passenger Name Must Match

Before we explore fees and procedures, it is important to understand why airline tickets are strict about names. Your ticket must exactly match the name on your government-issued identification. This is not just a company preference — it is a requirement for security purposes.

When you go through airport security and check in for your flight, TSA officers and airline staff verify your ID against your ticket. If your name does not match, even due to a small typo, you could be denied boarding. That is why getting the name right is essential. But what happens if you realize after booking that there is a mistake in the name

What Counts as a Name Update on Avelo Airlines

Avelo Airlines, like most low-cost carriers, draws a clear line between a name correction and a name change. This difference is important because it determines whether a fee will be charged.

Here is how Avelo typically treats name updates:

Name Corrections: These are minor adjustments to the name of the original passenger. Examples include correcting a spelling error, fixing a misplaced letter, or adding a middle initial.
Name Changes: This involves changing the identity of the traveler — essentially giving the ticket to someone else. For example, changing the name from Daniel to Jennifer would be considered a change, not a correction.

Avelo generally allows corrections with limited fees or even free in some cases. Name changes are not allowed under any condition. The ticket remains valid only for the person originally booked.

Is There a Fee for Name Corrections

The good news is that minor name corrections are usually allowed by Avelo Airlines. Whether or not a fee applies depends on several factors, including how soon you catch the error and the nature of the correction.

Here are the possible fee situations:

1. Corrections Made Within 24 Hours of Booking

If you catch the mistake within 24 hours of booking your ticket, Avelo may allow you to make a correction without charging a fee. This grace period is common among many airlines and helps passengers fix mistakes made during the booking process.

However, keep in mind that the 24-hour period starts from the time of booking, not the time you realize the error.

2. Corrections Made After 24 Hours

If you contact Avelo to correct a name after the 24-hour window, a fee may apply. The fee amount can vary depending on how complicated the correction is and how close your travel date is.

Examples of situations that may trigger a fee:

Fixing more than one character in the name
Adding or removing a full name
Making the correction within a few days of the flight

Avelo does not publicly list a fixed fee schedule, so you will need to contact their customer support for current rates.

3. Last-Minute Corrections

Corrections requested close to departure are often more difficult to process. You may be required to cancel and rebook your ticket, which could lead to losing the original fare and paying a higher price. In some cases, Avelo may decline the correction altogether.

How to Request a Name Update

If you find a mistake in the name on your Avelo ticket, you should act quickly. Here is the general process for requesting a correction:

Step 1: Review Your Booking

Step 2: Contact Customer Support

If you notice an error, contact Avelo customer service immediately. You can call them directly or reach out through their support page.

Step 3: Explain the Error

Tell the representative what the exact issue is. For example, if your name was entered as Micheal instead of Michael, make that clear.

Step 4: Submit Documentation if Needed

In some cases, you may be asked to provide a copy of your ID to confirm the correct spelling of your name. If the change is due to a legal reason such as marriage or divorce, you may be asked for supporting documents.

Step 5: Pay Any Required Fee

If your correction falls outside the free window or involves complex changes, you may be charged a fee. Once you accept the fee, the change will be processed.

Step 6: Confirm the Correction

Make sure to check your updated itinerary or boarding pass to ensure your name was fixed correctly.

What Happens if You Cannot Make the Correction

There are cases where a name cannot be corrected, especially if the change alters the identity of the traveler. If Avelo considers your request to be a name change rather than a correction, you may not be allowed to update the ticket at all.

In this case, you will have limited options:

Cancel the Ticket: You may be able to cancel the booking and receive a travel credit. However, this depends on the fare type and cancellation policy.
Book a New Ticket: The safest option may be to book a new ticket with the correct name and request a refund or credit for the original one.
Use the Credit Later: If you receive a credit, remember that it is typically non-transferable and must be used by the same person whose name is on the original booking.

Legal Name Changes

If you have changed your legal name recently due to marriage, divorce, or court order, Avelo may allow you to update the name. You must provide legal documentation such as:

Marriage certificate
Divorce decree
Name change court order

Even with legal documents, Avelo may charge a reissue fee depending on how far along the booking is and how soon your flight departs.

Common Scenarios and Fee Possibilities

To make things easier, here are a few examples of common name correction scenarios and what fee situation you might face:

Typo in First Name (e.g. Jon instead of John)
– Likely allowed without fee if caught early
Reversed Names (e.g. Smith John instead of John Smith)
– Correction may be allowed with or without fee
Missing Middle Name
– Usually not a problem if the first and last names are correct
Full Name Change (e.g. changing from Tom to Peter)
– Not allowed and may require rebooking
Correction Requested Same Day as Booking
– No fee likely if within 24 hours
Correction Requested 5 Days Before Flight
– Fee likely and subject to approval

Final Tips to Avoid Name Correction Fees

Here are a few ways to avoid the hassle and cost of name corrections:

Double-check your name before booking
Use your full legal name as on your ID
Avoid using nicknames or abbreviations
Book directly through Avelo to avoid third-party complications
Act quickly if you spot a mistake
Keep records of all communication with the airline

Conclusion

Yes, there can be a fee to update the passenger name on Avelo Airlines, but the exact amount and whether it applies depends on when and how the correction is requested. Minor corrections may be allowed for free, especially within 24 hours of booking. More significant updates or late changes may require a fee or be denied altogether.

Because Avelo Airlines is a low-cost carrier, it keeps its rules strict to maintain affordable pricing. That is why it is important to review your booking details carefully at the time of purchase. If you notice a mistake, reach out to customer service immediately. The faster you act, the more likely you will avoid paying unnecessary fees and ensure a smooth travel experience.

If you need help navigating a specific correction or want to know current fees, the best step is always to contact Avelo directly.