Frontier Airlines: Ticket Name Changes vs Transfers
When booking a flight it is easy to make a name spelling error or realize later that details differ from your ID. Frontier Airlines offers guidelines for handling such mistakes.
Two Different Scenarios
Name correction refers to fixing minor spelling or formatting errors where the identity remains the same person. This is rarely problematic.
Ticket transfer refers to giving the ticket to another person with a different name or identity. Frontier does not allow ticket transfers under standard fare rules.
What Frontier Allows: Minor Name Corrections
Frontier will generally permit these minor edits:
- Correcting one or two letters due to typos
- Reversing first and middle names entered in wrong order
- Adding or removing a middle initial to match your ID
- Adjusting punctuation (hyphens, apostrophes) to match passport
- Fixing capitalization or spacing issues
Such edits are considered administrative corrections and do not require canceling or rebooking the ticket.
What Frontier Does Not Permit
- Assigning your ticket to a completely different person
- Major name changes that alter identity (different first or last name)
- Changing the passenger name after you’ve completed the first leg of travel
- Passing the ticket to another individual—transfers are disallowed
If another person needs to fly, they must purchase their own ticket under their own name.
Legal Name Changes
If your name has legally changed due to marriage, divorce, or court order, Frontier will amend your booking if you submit documentation like:
- Certified marriage certificate
- Court-issued name change decree
- Updated passport or government ID with your new name
The ticket will be reissued under your updated name. A small processing fee or fare difference may apply depending on when the change is made.
Timing & Fees at a Glance
| Timing of Request | Correction Allowed? | Transfer Allowed? | Fee Likely? |
|---|---|---|---|
| Within 24 hours of booking | Yes | No | No |
| More than 3 days before departure | Yes | No | Rarely |
| Within 72 hours of departure | Maybe | No | Possible small fee |
| Same-day correction at the airport | Rarely | No | Likely fee |
| Legal name change with valid documentation | Yes | No | Possible fare or reissue fee |
| Attempted transfer to another person | No | No | Not allowed |
Basic fare is the most restrictive — name changes are minimal or prohibited after the booking window. Higher tier fares allow more flexibility.
Step‑by‑Step: How to Correct Your Name
1. Review Confirmation Immediately
Compare the name printed on your ticket with your passport or government ID right after booking.
2. Visit Frontier.com Manage Booking
Log in using your confirmation number and last name. If the system allows name edits, follow prompts to make the change and save your updated itinerary.
3. Call Frontier Customer Service if Needed
If online editing is unavailable, call Frontier support. Provide your booking number and explain the correction required. For legal name changes, upload or send required documents.
4. Visit the Airport Desk if Last-Minute
Arrive early at the airport and speak with the Frontier counter or gate staff. Minor corrections may be possible, though fees and availability are limited.
What Fee Should You Expect?
- No fee if corrected within 24 hours of booking.
- Minimal or no fee for corrections made more than 72 hours before departure.
- Possible service fee if correction is requested within 72 hours.
- Legal name changes may involve fare difference or reissue charges.
- Airport corrections typically involve higher fees and may not always be approved.
Booking Through Third Parties
If your ticket was booked with a third-party agent (like Expedia or Priceline):
- Name corrections must be requested through that agent.
- Frontier may not edit externally issued tickets directly.
- Agents may charge additional service fees beyond Frontier’s policy.
Booking directly with Frontier provides the most flexibility for corrections.
International Routes & Code-Share Flights
If your itinerary includes flights operated by other airlines or codeshare partners:
- Corrections may need to be passed to all carriers involved.
- Passport accuracy is strictly enforced at immigration.
- Correct your name early to ensure all records are consistent across systems.
Airport or Same-Day Name Fixes
If you notice the error at the airport:
- Head to the Frontier check-in desk or gate as soon as possible.
- Agents may assist if time remains and if the error is minor.
- Expect a same-day service fee and limited flexibility.
Loyalty Member Considerations
If you’re a Frontier Perks or Elite member:
- You may receive expedited service for name corrections.
- Some fees may be waived for minor edits.
- Your loyalty profile name should match your ticket name for seamless points credit.
Sample Correction Scenarios
- Typo corrected early: “Davvid” corrected to “David” with no fee.
- Missing middle initial: Added before travel—no fee.
- Legal name change due to marriage: Name changed from Smith to Johnson with documentation; small refund or fare difference applied.
- Change requested after 24 hours on Basic fare: Denied and required to rebook at full fare.
- Attempted transfer to another person: Denied; no transfer permitted.
Tips to Prevent Name Errors
- Book with your exact legal name as shown on your ID.
- Avoid nicknames or abbreviations.
- Double-check booking confirmation immediately after purchase.
- Correct errors promptly—preferably within 24 hours.
- Use Frontier’s website or official customer service channels.
- Keep a copy or screenshot of your corrected itinerary.
Why Frontier Prohibits Ticket Transfers
Frontier enforces this policy to uphold:
- TSA identity and boarding requirements
- Loyalty and fare accuracy
- Fraud prevention and proper metals allocation
- Customs and immigration compliance on international routes
Transfers weaken the integrity of passenger tracking and revenue accounting.
Choose the Right Fare for Flexibility
- Basic fare: Low cost, limited name change flexibility.
- Classic or Classic Plus fares: Moderate flexibility for minor edits.
- Bundle fares or Premium services: Higher flexibility, fewer restrictions.
Select your fare type based on your need for change flexibility.
Final Takeaways
- Frontier Airlines allows minor name corrections such as typo fixes and format adjustments—as long as the passenger remains the same person.
- Ticket transfer to another person is not allowed.
- Legal name changes are accepted with documentation but may involve processing fees.
- Timing matters—early corrections reduce cost and headaches.
- Basic fares offer minimal change flexibility; higher-tier fares are more forgiving.
- Booking directly gives you more control in the correction process.
Have a specific name error or fare type question? I’d be glad to help you figure out your best next step.